FREQUENTLY ASKED QUESTIONS
Any Questions
When deciding which charity to donate to, it's important to do your search and find one that aligns with your values and interests.
What percentage of my donation goes directly to the cause?
On average, 97% of donations made through our platform go directly to the charitable programs. We maintain a standard 3% platform fee to cover operational costs, payment processing, and security measures. However, most of the time, 100% of your donations goes to the intended recipients
How can I track the impact of my donations?
Our impact dashboard provides real-time updates on how your contributions are making a difference. For monetary donations, you'll receive impact reports showing exactly what your donation has funded.
Is my personal and payment information secure on your platform?
Yes, we prioritize the security of your data. We employ bank-level encryption (256-bit SSL) for all transactions and personal information. We never store complete credit card information on our servers. Our platform undergoes regular security audits and penetration testing by independent cybersecurity firms. We're also compliant with GDPR, CCPA, and other privacy regulations to ensure your data is handled responsibly.
How can Can I register my case?
Registration is done in 2 phases. Firstly, physical or on-line registration of your case(community). After this is done a thorough verification and validation is done. Lastly, after that your case would be uploaded and read to receive your donations.
